Privacy Policy

Privacy Policy for BookEasy

At BookEasy, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform, website, or services ("Services"). By accessing or using our Services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you use BookEasy:

1.1 Personal Information

  • Name, email address, phone number, and mailing address.
  • Payment information (e.g., credit/debit card details, billing information).
  • Login credentials (e.g., username and password).

1.2 Usage Data

  • Information about your interactions with the platform, such as booking history, search queries, and preferences.
  • Device information, including IP address, browser type, operating system, and device identifiers.

1.3 Location Data

  • If you enable location services, we may collect your precise or approximate location to improve our service offerings.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These technologies help us:

  • Remember your preferences.
  • Analyze user behavior for improving our Services.
  • Deliver targeted advertisements.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage bookings, payments, and refunds.
  • To provide customer support and respond to inquiries.
  • To send notifications related to bookings, updates, and promotional offers.
  • To personalize your experience on the platform.
  • To improve the functionality and security of our Services.
  • To comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

3.1 With Vendors

  • We share necessary booking details with Vendors to facilitate your reservations.

3.2 With Service Providers

  • Payment processors, hosting providers, and analytics companies that assist in delivering our Services.

3.3 For Legal Compliance

  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of BookEasy, its users, or the public.

3.4 In Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Privacy Choices

You have the following rights and options regarding your personal information:

4.1 Access and Update

  • You can access, update, or delete your personal information through your account settings or by contacting us.

4.2 Opt-Out of Marketing

  • You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our communications.

4.3 Cookies

  • You can manage your cookie preferences through your browser settings.

4.4 Data Portability

  • Where applicable, you may request a copy of your personal information in a portable format.

4.5 Data Deletion

  • You may request the deletion of your personal data, subject to any legal retention requirements.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. We encourage you to take precautions to protect your account credentials.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

BookEasy does not knowingly collect personal information from individuals under the age of 18. If we discover that a minor has provided us with personal information, we will delete it promptly.

8. International Users

If you are accessing BookEasy from outside Singapore, please note that your information may be transferred to and processed in Singapore where our servers are located.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or a prominent notice on our platform.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

BookEasy Support
bookeasy@mysaas.tools

By using BookEasy, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.