Terms and Conditions for BookEasy
Welcome to BookEasy! These Terms and Conditions ("Terms") govern your access to and use of the BookEasy platform, including our website, mobile application, and services (collectively referred to as the "Services"). By using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
1. Acceptance of Terms
By accessing or using BookEasy, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
2. Our Services
BookEasy offers an online platform for users to discover, book, and manage reservations for various activities, events, or services provided by third-party vendors ("Vendors"). BookEasy acts as an intermediary and is not responsible for the actual provision of services by Vendors.
3. User Responsibilities
- You must provide accurate and up-to-date information during registration or booking.
- You agree not to engage in any activity that may disrupt the Services or harm other users or Vendors.
- You are solely responsible for maintaining the confidentiality of your account login credentials.
4. Vendor Responsibilities
Vendors are solely responsible for the accuracy of their listings, the availability of services, and the fulfillment of bookings made through BookEasy. Any disputes regarding service delivery must be resolved directly with the Vendor.
5. Payments and Fees
- Payments for bookings are processed through BookEasy’s payment gateway. By making a booking, you authorize us to charge your selected payment method.
- Service fees may apply and will be disclosed during the booking process.
- Refunds and cancellations are subject to the specific Vendor's policies.
6. Cancellation and Refund Policy
- Users may cancel bookings in accordance with the cancellation policy specified by the Vendor at the time of booking.
- Refunds, if applicable, will be processed within a reasonable time frame and are subject to any fees as outlined in the Vendor's policy.
7. Prohibited Activities
You agree not to:
- Use the Services for unlawful or fraudulent purposes.
- Misrepresent your identity or affiliation with any person or entity.
- Interfere with the operation of the platform or its associated systems.
8. Intellectual Property
All content on BookEasy, including text, graphics, logos, and software, is the property of BookEasy or its licensors and is protected under intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.
9. Disclaimer of Warranties
BookEasy is provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of the Services or the services provided by Vendors.
10. Limitation of Liability
To the extent permitted by law, BookEasy is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or interactions with Vendors.
11. Indemnification
You agree to indemnify and hold harmless BookEasy, its affiliates, and employees from any claims, damages, or liabilities arising out of your use of the Services or breach of these Terms.
12. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting on the platform. Continued use of the Services constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of Singapore. Any disputes will be subject to the exclusive jurisdiction of the courts in Singapore.
14. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at:
BookEasy Support
bookeasy@mysaas.tools